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Shipping Policy

Shipping Policy

Shipping Regions

  • We ship within the UK mainland.
  • For deliveries to Northern Ireland, Highlands, Islands, or overseas, please contact us; additional charges may apply.

Processing Time

  • Orders received Monday–Friday fall into 7-14 working days delivery
  • Orders on weekends/holidays are processed the next business day.
  • Expect dispatch within 7-14 business days of ordering.

Delivery Estimates & Carriers

  • All order are made to order and will be 7-14 working days for delivery.
  • We use private couriers for our deliveries who provide a 4 hour time slot
  • Deliveries are booked in with you around a week in advance.

Tracking & Notifications

You’ll receive an email with a date once your order is ready and another email 24 hours prior to delivery day witjh a time slot. Delivery delays due to events like bad weather will be communicated promptly

Undeliverable Packages

  • Return-to-sender: we’ll notify you. You can choose a re-shipment (with a new delivery fee)