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Welcome to our store

Welcome to our store

Privacy Policy

Privacy Policy

At Sovah, your privacy is our utmost priority. This Privacy Policy explains our data processing practices. If you have any queries or require further information, please don’t hesitate to contact us.

Data Controller

We are the data controller of the personal data we collect and process about you in accordance with applicable data protection legislation.

Cookies

Our website uses cookies to store and access information to enhance your browsing experience. Learn more in our Cookies Policy.

Data We Collect

We collect personal data when you voluntarily provide information through our website, social channels, customer service, and other forms of contact.

1. Contact Details

  • Your name, email address, telephone number
  • Billing and delivery addresses

2. Comments and Opinions

  • Product reviews, feedback, survey responses, and social media interactions

3. Written Correspondence

  • Emails and messages you send to us

4. Product Interest Information

  • Items viewed, added to cart or wish list

5. Payment & Transaction Information

  • Card details and records of product purchases

6. Notification Preferences

  • Your preferences for communication and messaging

7. Website Usage Information

  • Pages accessed, session times, referral sources
  • Device type, operating system, browser, IP address

8. IP Address & Location

  • Your approximate location, determined via your IP address

9. Information from Fraud Prevention Services

  • If suspected fraud is detected, we may receive data from authorised prevention and crime organisations

Thank you for trusting Sovah Living. We’re committed to safeguarding your privacy at all times.

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